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Terms of use

Last updated: 16 July 2026 · Effective date: 16 July 2026

1. General provisions

These Terms of Use (“Terms”) set out the rules for using the official website (hereinafter — the “Site”) of the “IT Market” online store (hereinafter — the “Store”, “we”, “our”), including account creation, product ordering, payment, delivery, and other services.

By accessing the Site, placing an order, or using our services, you confirm that you have fully read, understood, and accepted these Terms, as well as the privacy policy published on the Site and any other applicable rules. If you do not agree to these Terms, you must stop using the Site and must not place an order.

2. Definitions

  • User / Customer — a natural or legal person who visits the Site, creates an account, or places an order.
  • Product — technology and other goods offered on the Site, including their variants and related services.
  • Order — an offer to enter into, or acceptance of, a contract for the purchase of a product formalized by the Customer via the Site.
  • Delivery — delivery of the order to the Customer by courier or postal service.
  • Pickup point — an address of the Store or a partner where the Customer may collect the order in person.

3. Subject of the service

Through the Site, the Store sells products, provides price and availability information, accepts orders, processes payments, and arranges delivery or pickup. Product descriptions, images, and technical specifications shown on the Site are for information purposes; they may be changed by the manufacturer.

The Store is obliged to comply with product quality requirements, manufacturer warranties, and consumer rights established by law.

4. Account and registration

Use of some services may require creating an account. You are responsible for ensuring that the information you provide during registration is accurate, up to date, and complete. You must not share your account details with third parties and must keep your password confidential.

If you suspect unauthorized use of your account, you must notify us immediately. The Store reserves the right to restrict or close an account if rules are violated, false information is provided, or a security risk is identified.

5. Prices, discounts, and availability

Prices on the Site are shown in Azerbaijani manat (AZN) and are presented in accordance with applicable tax rules. Discounts, promotions, and special offers may be temporary; the relevant conditions are stated separately for each offer.

If a price or stock error arises due to technical faults, system updates, or changes in supplier data, the Store may cancel the order or contact the Customer to propose a correction. Any amount already paid will be refunded in such cases.

6. Placing an order

An order is considered placed when the “Confirm”, “Place order”, or an equivalent button is pressed and an acceptance message is sent by the Store. Until the order is confirmed, the Store may verify product availability.

The Customer is responsible for the accuracy of order details — delivery address, contact number, payment method, and other information. The Store is not liable for delays or costs caused by incorrect information.

7. Payment

The Site may offer methods such as cash payment (at store pickup only), bank card, and installment payment. Cash on delivery is not available. Availability of a payment method depends on the order amount, product category, and the rules of the selected partner bank.

Card payments are processed through the relevant payment providers. The Store does not store your card details; payment data is processed through secure channels.

8. Delivery and handover

Delivery times are approximate and depend on the zone and operating schedule shown on the Site. Times may be extended due to force majeure, weather conditions, customs procedures, or delays by the logistics partner.

Upon handover, it is recommended to check the integrity of the packaging and completeness of the set. If visible damage or a shortage is found, you must record it immediately in the presence of the courier or a Store representative.

9. Returns and exchanges

Returns of consumer goods are carried out in accordance with the Law of the Republic of Azerbaijan “On Protection of Consumer Rights” and applicable regulatory acts.

Returns of technically sound products are possible within the relevant statutory periods and the Store’s internal rules. Special rules may apply to opened software, products intended for personal use, goods that cannot be returned for hygiene reasons, and other categories restricted by law.

If you receive a defective or damaged product, you should contact us as soon as possible. Warranty and return requests are considered on the basis of the receipt, warranty card, and the product’s original packaging.

10. Warranty

Products are covered by the manufacturer’s or official distributor’s warranty. Warranty terms, duration, and service centers are stated in the product documents or on the product page on the Site.

Repair, replacement, or other remedies under the manufacturer’s warranty are carried out in accordance with the applicable warranty rules. Faults caused by user error, non-professional installation, or use contrary to legal requirements may be excluded from warranty obligations.

11. Protection of personal data

Your personal data may be processed for order fulfilment, account management, customer support, compliance with legal obligations, and — where there is a lawful basis — marketing communications.

Collection, storage, and transfer of data are carried out in accordance with applicable legal requirements. You may send requests concerning personal data to info@it-market.org.

12. Intellectual property

The Site’s design, logo, texts, images, software code, and other materials belong to the Store or its licensors. Unauthorized copying, sharing, or commercial use of these materials is prohibited.

13. Limitation of liability

The Store strives to keep the Site available without interruption, but is not liable for downtime caused by technical faults, planned maintenance, or third-party services.

To the extent permitted by law, the Store is not liable for indirect damage, loss of profit, or loss of data. This limitation does not affect the mandatory protection of consumer rights established by law.

14. Dispute resolution

Disputes arising from these Terms shall first be attempted to be resolved through negotiation. If no agreement is reached, disputes shall be considered by the competent court or consumer protection authorities in accordance with the legislation of the Republic of Azerbaijan.

15. Changes and contact

The Store may update these Terms from time to time. The updated version takes effect when published on the Site. Where possible, additional notice may be given of material changes.

For questions and requests, please contact us: