Everything you need before you order: where we deliver, how long it takes, what you pay for shipping, and how you can pay. The rules are straightforward — and checkout shows the exact amount for your address.
Fulfillment options
- Home delivery. A courier brings your order to the address you provide. Enter your address, phone number, and city/district correctly — most delays come from incomplete details.
- Store pickup. Collect your order at our Baku branch — 28 May Street 69C. We notify you when the order is ready after stock is confirmed.
Delivery timelines
- Standard. Usually within 2–5 business days. The exact window depends on your zone and stock.
- Express. When available, delivery within 2 hours. An extra fee may apply; the amount is shown at checkout.
Timelines are estimates. Weather, traffic, logistics partner delays, or hard-to-reach addresses can extend delivery. For large or special orders, our team agrees the schedule with you in advance.
Delivery fees
- Baku — free threshold. Orders over 1500 AZN qualify for free standard delivery within Baku.
- Baku — below threshold. Orders under 1500 AZN incur a zone-based delivery fee; the exact amount appears at checkout.
- Other cities and districts. Delivery to republic regions may include an extra charge. Some addresses may not be covered — checkout will notify you in that case.
- Store pickup. No delivery fee when you collect at the branch.
Campaigns and special offers may temporarily change fees. Always check the cart and checkout totals before confirming.
Payment methods
- Cash. Pay in cash at store pickup when the option is available. Cash on delivery is not offered — use card or installment for delivery.
- Bank card. Online payment with Visa and Mastercard. We do not store your card details; payment is processed through a secure payment provider.
- Installments. Split payments with partner bank installment cards. Availability depends on the amount, product, and the selected bank’s terms.
Checkout shows which methods are active for your order. Cash or installments may be limited for some products or amounts — for security and partner rules.
What to check on handover
- Packaging. Check that the box and seals are intact while the courier is present.
- Contents. Confirm the product, accessories, and documents are complete.
- Visible damage. If anything is damaged or missing, note it immediately and contact us — it is harder to prove later.
Still have questions?
Need to know if your address is covered, whether express is available, or which payment method fits? Call or message us — we help before and after you order.
- Email: info@it-market.org
- Phone: +994 51 250 95 85 · +994 51 250 95 86
- Address: 28 May Street 69C, Baku, Azerbaijan